1. Are you increasing profits by increasing sales? Why or why not?
2. Are you increasing profits by decreasing operating costs? Do you need a push?
3. Are you increasing profits by decreasing cost of goods sold? Do you need methods?
4. What impending crisis and issues ranging from financial to family are you dealing with? Which are you NOT dealing with?
5. How does your customer view your company compared to your competitor? How do you know?
6. Marketing - what isn't working, why, and what are you doing about it?
7. Do you have non-business free time?
8. Are you making money and building wealth? Is it a fair return on your investment?
9. Are you having fun?
10. How well do you like your answers?
Now that you have all these questions opened up you need answers you feel comfortable with, and answers you can get fired up about.
Are you fired up about where you and your company are going?
Do you want to be?
If these questions have helped you think your way through the haze it's time to click here to find out if you'd be an "Ideal Client".
FIRST THINGS FIRST
Before we arrive, our process begins with a confidential questionnaire that will help us understand your company and local/regional marketplace. The questionnaire is part of our consultation process. It allows us to learn faster so we don't have to put you through "20 Questions" while we're "on the clock".
The questionnaire allows you the opportunity to think through critical aspects of your business. It will help you reflect, examine, question, evaluate, and possibly arrive at some important conclusions on your own. You'll also be well prepared for our consultation and focused on the task at hand so you'll get the most out of it, and so we can do the most for you.
In certain instances we will interview some of your customers, your staff, and have a professional mystery shopper assess your operation.
INITIAL CONSULTATION
We will arrive with a plan of attack so you'll get a payback from our first visit - immediately if at all possible. We'll begin by questioning and confirming what you tell us on the questionnaire. We'll examine many areas of your operation from public relations and marketing to your financial situation and your operations. And we'll get a good idea of what you're really good at and what you're not so good at. In the end we'll have the information we need to guide you to some logical conclusions and decisions.
A STRATEGY FOR YOU
Businesses always perform as a reflection of the goals and desires of their owners. The process for developing a strategy for your company is to first, consider the options, then arrive at a logical conclusion of where you really do want to go, when you want to arrive, who will go with you, and how you will get there.
MOVING TOWARD GOALS
Your strategy and plan will be outlined with objectives, action steps, time lines, and accountabilities. It will be the responsibility of you and your team to carry them out as we are on "monitoring and feedback mode" to assist you through any difficult moments. We will evaluate progress with you and target extra attention to trouble spots to ensure that we are truly helping your organization. This is an objective as well as subjective process. Both are important, and we will continue doing business together as visible and measurable progress is made.
OBSTACLES AND ROADBLOCKS
The true inner workings of your company will be revealed as we work together and discuss problems, probable solutions, obstacles, and a plan. Companies of all sizes have internal politics. We'll find out what they are, and who is controlling them. This will help us determine the most effective method for gaining true support and commitment from you and your staff rather than "lip service" with no follow through, frustration, wasted time and of course, wasted money.
HIGHER AND HIGHER, FURTHER AND FASTER, ENJOYING THE PROCESS
There will be new challenges ahead as we work together and your company and people grow, develop and become more effective as growth challenges you. We work with you to anticipate and prepare for those challenges so you can meet them with relatively minor impact.
ACCOUNTABILITY
Clients tell us that what they appreciate most out of working with us is different than what they expected. Their expectations were met, however, the thing that was in the end more important to them was the process of working together continually asking questions, probing, encouraging, helping them identify obstacles and solve problems. And occasionally giving them a swift kick in the aaaaattitude. In short - accountability is what they appreciate most.
PLUGGED IN
Because of our alliance with The Garden Center Group all clients receive an ongoing level of support and guidance available nowhere else. You'll also be pointed toward proven solutions and specialists that can most effectively provide solutions in areas such as human resources, finance, media buying, etc. 'The Group' provides one stop access to a wide variety of industry specific specialist service providers.
